Document review
Verify your document, John Smith
We received a request to review documentation linked to your account. Please upload a clear copy of your document so we can confirm your details and restore full access.
Secure upload · Reviewed within 1–2 business days
Why we need this
Document verification
John Smith, as part of our regulatory requirements, we periodically review account documentation. Your submission helps us confirm your identity and keep your investments protected.
Accepted documents
What you can upload
Choose one valid document. Make sure all four corners are visible and text is readable.
How it works
Four simple steps
Follow the guided flow below. You can pause and return at any time — your progress is saved automatically.
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Select your document type
Choose the government-issued ID or proof of address you'd like to submit from the list of accepted formats.
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Upload a clear photo or scan
Use your phone camera or upload a PDF. Avoid glare, shadows, or cropped edges for the fastest review.
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We review your submission
Our team typically completes document reviews within 1–2 business days. You'll receive an email once it's done.
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Account access restored
Once approved, all account features — trading, transfers, and withdrawals — will be fully available again.
Questions about verification?
If you need help uploading your document or aren't sure which ID to use, our support team is available 7 days a week.
Your documents are encrypted in transit and at rest. Learn about our security practices.